Engagement 2.0 – Sales, marketing and customer service has changed incredibly over the past few years and engagement is king. It’s not “if” you’re customers are talking online, it’s “how often” and “where”. This session walks the audience through the landscape of online engagement both today and what’s coming tomorrow. The audience will have a much clearer picture of what tools will suit their needs and which ones to ignore.
Scott Stratten is the president of UnMarketing. Between being ranked one of the top influencer’s in the world on Twitter and getting over 60 million views of client videos, he’s spent way too much time online.
Visit Scott’s website for a complete biography.